mcollect Phygital Collection

The Most Powerful Financial

Phygital Collection Platform

Physical
AI
Digital
Debt Recovery Funnel
Full Stack Debt Monitoring Collection and Recovery Platform
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mcollect Phygital Collection

Cross Channel Leverage

Physical
AI
Digital
digital debt collection

Digital Collection

digital debt collection

70%

Increase in Contact Center

30%

Reduced Calling Cost

SMS
Email
IVR
WhatsApp
Voicebot

Boost the efficiency of your Pre-Delinquency and Post Delinquency Auto-Cure payments with guaranteed success based AI/ML solution. With mCollect we offer an advanced journey management engine with an omni-channel reach that empowers seamless, single-click payments directly to the loan account

Contact Center

digital debt collection

50%

Increase in Contact Center

40%

Reduced Calling Cost

Backed by digital and AI, real-time insights to our contact center ensure higher efficiency and customer delight

  • ISO/IEC 27001:2013 and ISO 9001:2015 Certified Contact Center
  • Best of Class Technology, and Facility Infrastructure
  • Reactive and inter-played with Digital Reach-out
  • Trained & compliant manpower

Field Collection

digital debt collection

80%

Increase in Total Collection

20%

Reduced in Pending Collection

Allocation Engine
360° Consumer view
Feedback
Deposition
DRA Dashboard
Collection receipt with all payment modes

Transform your debt collection strategy with mCollect's pioneering mobile application for your field agents. Our robust software excels in managing cash and rural/agricultural portfolios, and is hardened with industry experience across portfolios. With cutting-edge mobile-first capabilities and superior third-party agency management, we offer a competitive edge in your debt collection process

Debt Recovery

digital debt collection

70%

Increase in Digital Communication

30%

Reduced Calling Cost

Settlement
Repossession and Auction

Experience the efficiency and precision of mCollect platform in streamlining your entire debt recovery journey . Our solution provides an end-to-end workflow with a configurable approval rules engine that can be adapted to suit matrix hierarchy structures across both internal teams and third-party agencies. With our settlement and repossession software, we address and streamline critical areas of manual and unregulated processes across secured and unsecured portfolios.

Legal & Compliance

digital debt collection

70%

Increase in Digital Communication

30%

Reduced Calling Cost

Experience the transformational shift in managing your legal and compliance processes with mCollect Legal & Compliance Module. Designed to seamlessly integrate with e-courts, e-post, and third-party forums, our module offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, Sarfaesi, DRT, NCLT, and Arbitration.

Intelligent Print-to-Post

print-to-post

70%

Increase in Digital Communication

30%

Reduced Calling Cost

Secure
Compliant
Automated
Integrated
Scalable

Ring fence your legal processes and other print communications to your consumers with our pioneering single click Print-to-Post solution. This first of its kind innovation is built with a single goal to bring security and compliance from data origination to the post office.


Why

mcollect
Physical
AI
Digital

Digital Debt Collection Trusted by Marquee Leaders

Debt Collection Strategy
Reduced Cost of Debt Collection and Recovery

Efficiently allocating your resources in debt collection can enhance your recovery process reducing the overall cost of debt collection.

Debt Resolution Platform
Improved Return of Capital

Use of digital collection mediums like debit cards, online payments, accountability

mCollect deliquency management software
Increase Loan Collection Efficiency

Centralized and online allocation of customers helps in increasing efficiency by automating the manual processes such as sending reminders, tracking payments, and generating reports.

Loan Collection Software
Customer Satisfaction

Better customer satisfaction with increased transparency in services like spot


Future Proof Your Debt Collection

AI Pre Delinquency Management
Pre Delinquency Management
AI Pre Delinquency Management
Pre Delinquency Management

Tailored communication and nudges based on customer score card. Faster collection of dues.

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Debt monitoring & EWS
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Debt monitoring & EWS

Early warning signs of delinquency based on external parameters. Contextual notifications and alerts.

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Smart Allocation Rule Engine
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Smart Allocation Rule Engine

Powerful rule engine with flexibility to define complex rules. Allows configuration rules on your business specific data flags. Automate end to end allocation of cases directly to collection executive.

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AI-ML Backed Collection Strategy
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AI-ML Backed Collection Strategy

Industry leading true-blue ML golden model built on data analysis across financial institutions and demographics. Define rules based on prescriptive analysis to implement your desired collection strategy.

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Digital Collection
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Digital Collection

Use the power of Digital reach with our Omni-channel digital collection platform with iterative, contextual and self-learning models.

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Integrated Payment Gateway
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Integrated Payment Gateway

You focus on your business and allow us to handle your digital collections end to end with our all encompassing click to pay platform with real time credit update. (UPI/QR, Debit Cards, Internet Banking, AEPS, BBPS, Debit POS)

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Integrated Dialer & Call Centre Feedback
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Integrated Dialer & Call Centre Feedback

Increase the efficiency of your existing call centre team by integrating their feedback and pick-up request to give you a holistic view on any case progress.

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Industry Leading Field App
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Industry Leading Field App

Our battle hardened Field App proven to be quickly adopted by field teams. Intuitive and easy to use features with a task breakdown structure.

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3600 Customer view Stat-Card
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3600 Customer view Stat-Card

Single window view of customer across loans and for a specific loan all communications, feedback and past history.

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Industry First Deposition Functionality
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Industry First Deposition Functionality

Collect cash and payment instruments seamlessly with strong fraud prevention and real time and transparent multi-level deposition workflow.

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Smart Location Based (GPS) Tagging & Allocation
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Smart Location Based (GPS) Tagging & Allocation

Tag transactions, build intelligence and location aware allocation of cases based on historical location data.

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Third Party Integration APIs
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Third Party Integration APIs

Web hooks / APIs to integrate your internal and external systems Credit Bureau, NSDL(PAN), Core Banking, e-NACH, e-Court, e-Post, GST, Vahan.

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Settlement Simplified
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Settlement Simplified

Settle-on-the-go with capability of field teams to raise settlement and collect instantly against sanctioned and approved settlements.

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Asset Repossession Module
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Asset Repossession Module

Industries leading asset repossession module with approval workflow and integrated field app. Tailored to needs of both movable and immovable assets.

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Fully Integrated Legal Workflow
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Fully Integrated Legal Workflow

Legal and Litigation at the right time with portfolio specific pre-built workflows. Bring in full case visibility, centralization and collaboration with external agencies.

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Intelligent Print-to-Post
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Intelligent Print-to-Post

The task of printing, packaging & posting, tracking & recording the communication today is a highly disjointed process leading to inefficiency and consumer data exposure risks.

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Regulatory Compliance & Security
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Regulatory Compliance & Security

Bank grade security with transparency and making it easier to adhere to regulatory compliance with a commitment to pre-build all upcoming compliance requirements.

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Cloud Ready, SaaS Enabled
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Cloud Ready, SaaS Enabled

Our Managed Infrastructure Services provide comprehensive infrastructure management and proactive monitoring of the mCollect deployment on-premises, or over the cloud. We will ensure the resilience and optimal performance, so you focus on delivering organizational outcomes.

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KPI & Gamification

While Analytics and Dashboards give you what has happened we will give you real time KPI visibility, governance and to improve performance use our Gamification module and Leaderboards.

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Identity Management, Document Scanning & Processing

Inbuilt AI based document scanning & Verification, so no more mistakes. Payment instruments can be clicked and scanned by NetraScan plug-in. Bring in more security and compliance with Digital Id and Face match capabilities, for safely on-boarding customers, agents and agencies.


Supports All Financial/ Retail and Commercial Lending Products

Built by real industry domain experience across leading financial institutions spanning a decade.

Repossession Software
Tractor Loans
Debt Recovery Software
Farm Equipment
Debt Settlement
Commercial Vehicles
Debt Resolution & Recovery
Construction Equipment
Debt Settlement Software
Home Loans
mCollect Debt Collection
Credit Cards
Mobicule debt collection platform
Personal Loans
Debt Management
Mortgage
Debt Recovery Software
Consumer Durables
Micro Loans
Micro Loans
Gold Loan
Gold Loans
Vehicle Loans
Vehicle Loans

Incredible Debt Recovery Solution Addressing Industry Challenges

Debt recovery solutions play a crucial role in addressing challenges within the industry. These solutions are designed to efficiently recover outstanding debts while navigating the complexities that often arise. By employing advanced technologies, streamlined processes, and strategic approaches, debt recovery solutions contribute to enhancing the overall effectiveness of debt collection efforts. They help businesses mitigate financial risks, reduce bad debts, and maintain a healthier cash flow, thereby contributing to the financial stability and sustainability of organizations. In essence, debt recovery solutions act as a vital component in managing and overcoming the challenges associated with debt collection within various industries.

Speak with a Specialist


Who We Are

Mobicule is a pioneer in products focused on mobile field force and has successfully deployed and managed some of the largest mobile field force implementations across Sales & Distribution, Telecom, BFSI. With its experience and domain knowledge now spanning across 2 decades, it has established its niche in Debt Collection.

2008

We started Mobicule

15+

Years of industry experience

60+

Satisfied customers

10+

Locations


Trending - Videos

Siddharth Agarwal at #ETBFSICXO

In an interview with ET BFSI for the CXO Conclave 2024, Siddharth Agarwal, Founder and MD of Mobicule Technologies Pvt. Ltd., emphasized the critical role of risk mitigation in shaping effective debt collection strategies. He highlighted the integration of early warning systems within banks and NBFCs as a key component in mitigating financial risk and enhancing collection efficiency.

Chandra Mouli at #ETBFSICXO

In an interview with ET BFSI for the CXO Conclave 2024, Siddharth Agarwal, Founder and Managing Director of Mobicule Technologies Pvt. Ltd., discussed the essential role of risk mitigation in debt collection has become a critical focus for organizations aiming to safeguard financial health of the organization.

Revolutionizing Debt Collection with AI: Siddharth Agarwal on Mobicule's Unique Approach

Tune in to the latest episode of ELI's podcast featuring Siddharth Agarwal, Founder & Managing Director of Mobicule Technologies Pvt. Ltd., as he discusses "Revolutionizing Debt Collection with AI: Mobicule’s Unique Approach."


Trending - Spotlight

Yatin Pednekar, Co-founder & CTO

How Can Phygital Debt Resolution Balance Efficiency with Security? This article delves into the rising trend of phygital debt resolution, highlighting its benefits and the critical need for robust data security and privacy practices.
Phygital debt resolution, a hybrid combination of physical and digital processes is emerging in the fast-paced and constantly changing world of finance. This is a mix between old fashioned face to face stuff and really cool digital stuff that makes things more efficient and more accessible. But along with this integration comes increased responsibility for protecting security and privacy of data. Compliance and keeping customer trust is key to the success of phygital debt resolution.

Mobicule Technologies, pioneers in the debt resolution landscape, is witnessing significant growth in the phygital debt resolution space and has strengthened its leadership team by bringing on renowned industry experts. This strategic move aligns with Mobicule’s vision of driving innovation and delivering advanced solutions that bridges physical and digital debt management.

Siddharth Agarwal, Founder and Managing Director

By Yatin Pednekar, Co-Founder and CTO

Authored by: Siddharth Agarwal, Founder and Managing Director,

The shift from paper-based to digital customer onboarding has altered business-customer interactions. Driven by technological advancements in identity verification, data security and user experience, customers can now complete registration and account opening entirely online.


Case Studies

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Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India

Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.

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Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India

Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.


Careers

an image of animated figures of educated people joining mobicule technologies, india

Join Mobicule’s Revolution

If you’re passionate about technology and believe in the positive impact of technology that can make to business process which impact the consumers, Mobicule technology is the right place to be. Explore the exciting career opportunities and be part of the pioneering journey.